Submit a Return

Submit a return request

Sign in to your account:

1. In the "Email" field, enter your email address, and then click "Continue".
2. In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
3. Go back to the online store, and then enter the six-digit verification code.

Request the Return

1. Click "Request return" for the order that you want to submit the return for.
2. If your order has more than one item, then select the items that you want to return.
3. Select a return reason and add a note for the store.
4. Click "Request return".
   

If your return request is approved, you will receive an email with instructions on where to ship the product. After the product is returned, you will receive a refund.

A few quick notes:

• The customer is responsible for the shipping.  
• Discounted products are not eligible for returns.